OUR POLICIES
Please note Project Fashion requires a waiver form to be signed for all participants under eighteen years of age by their parent or guardian prior to attending a class, camp or workshop with Project Fashion.
CANCELLATION, REFUND AND EXCHANGE POLICY – CLASSES/COURSES
Credits & Vouchers Policy
All credits and vouchers issued by Project Fashion are valid for a maximum of one year from the date of issuance. They must be used within this period, as expired credits and vouchers cannot be extended or redeemed. Vouchers are non-refundable and cannot be exchanged for cash.
CANCELLATION, REFUND AND EXCHANGE POLICY – CAMPS
CANCELLATION, REFUND AND EXCHANGE POLICY – ADULT COURSES
-> All seats in our Adult Classes require booking and registration.
-> Cancellations: All classes and workshops are non refundable. A minimum of 2-weeks written notice must be given in order for a booking to be deferred or rescheduled.
-> It is the sole responsibility of the customer to ensure that they arrive at the location at the correct date and time. In the case that the customer does not show up to class, no refund or deferral will be permitted.
-> Minimum class size:The minimum number of students required to run any class or workshop is 3 students. In the case that this situation arises, customers will be notified within 48 hours of the class time and the session will be rescheduled accordingly.
CANCELLATION, REFUND AND EXCHANGE POLICY – BIRTHDAY PARTIES
PRIVACY POLICY
We are committed to protecting your privacy. This privacy policy sets out how Project Fashion uses and protects any information that you give Project Fashion when you use this website. Project Fashion is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Project Fashion may change this policy from time to time by updating this page.
We may collect the following information:
What we do with the information we gather
We require this information to complete reservations for our services, to understand your needs and provide you with a better service. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will never sell your information.
DROP OFF AND COLLECTION
CLASSROOM BEHAVIOUR
Gift Vouchers
Please note that gift vouchers can only be redeemed in a single transaction. We highly recommend ensuring your total order value is equal to or greater than the value of your voucher. If your purchase amount is less than the voucher’s value, any remaining balance cannot be carried over, refunded, or saved for future use, and will be forfeited.


